ReWild Privacy Policy
Last Updated: January 16, 2026
Welcome to ReWild ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Email address - For account creation and communication
- Username - For your profile and community interactions
- Password - Securely encrypted for account access
1.2 Recovery and Progress Data
To provide our core services, we collect:
- Streak information - Days of continuous recovery progress
- Activity completion data - Which daily practices you've completed
- Journal entries - Your private reflections and notes
- Craving logs - Timestamps and context of challenging moments
- Garden progress - Visual representation of your recovery journey
1.3 Community Interactions
- Forum posts and comments - Your contributions to community discussions
- Direct messages - Private communications with accountability partners
- Reported content - If you report violations of community guidelines
1.4 Subscription Information
- Subscription status - Active, expired, or cancelled
- Plan type - Monthly, 6-month, or annual subscription
- Payment information - Processed securely through Apple's App Store (we never see your payment details)
1.5 Technical Information
- Device information - Device type, operating system version
- App usage data - Features used, session duration, crash reports
- IP address - For security and fraud prevention
2. How We Use Your Information
We use your information to:
- Provide core services - Track your recovery progress, deliver daily missions, and maintain your Inner Garden
- Enable community features - Facilitate anonymous discussions and accountability partnerships
- Process subscriptions - Manage your premium access and billing
- Send notifications - Remind you of daily practices, respond to panic button activations, and deliver community updates
- Improve our app - Analyze usage patterns to enhance features and user experience
- Ensure safety - Moderate content, prevent abuse, and maintain community guidelines
- Provide support - Respond to your questions and troubleshoot issues
3. How We Share Your Information
3.1 We DO NOT Sell Your Data
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Service Providers
We share information with trusted service providers who help us operate the app:
- Supabase - Database and authentication services
- RevenueCat - Subscription management
- Apple Push Notification Service - Delivering notifications
- OpenAI - AI-powered guidance features (anonymized data only)
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Law enforcement requests
- Protection of our legal rights
- Prevention of fraud or illegal activity
3.4 Emergency Situations
If we believe disclosure is necessary to prevent imminent harm to you or others, we may share relevant information with emergency services or designated emergency contacts.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption - All data transmitted between your device and our servers is encrypted using TLS/SSL
- Secure storage - Passwords are hashed using bcrypt; sensitive data is encrypted at rest
- Access controls - Limited employee access to personal data on a need-to-know basis
- Regular security audits - Ongoing monitoring for vulnerabilities
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Privacy Rights
5.1 Access and Portability
You have the right to request a copy of all personal data we hold about you in a portable format.
5.2 Correction
You can update your profile information directly in the app settings. For other corrections, contact us.
5.3 Deletion
You can request deletion of your account and all associated data. Note that:
- Deletion is permanent and cannot be undone
- Some anonymized data may be retained for analytics
- Legal obligations may require us to retain certain records
5.4 Opt-Out of Communications
You can disable push notifications in your device settings or app preferences at any time.
5.5 Data Retention
We retain your data for as long as your account is active. After account deletion:
- Personal data is deleted within 30 days
- Anonymized analytics data may be retained indefinitely
- Backup copies are purged within 90 days
6. Children's Privacy
ReWild is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it immediately. If you believe a child has provided us with personal information, please contact us.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using ReWild, you consent to the transfer of your information to the United States and other countries where our service providers operate.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information (we don't sell data)
- Right to access your personal information
- Right to equal service and price, even if you exercise your privacy rights
9. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
10. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy in the app
- Updating the "Last Updated" date
- Sending you a notification (for material changes)
Your continued use of ReWild after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
13. Your Consent
By using ReWild, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our app.
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